+ vendors licence,
+ fixing breaking changes.
Duration: 12 months.
for 30 mins support.
Duration: 3 Months,
then rolling contract.
Software to the latest version (inc software vulnerability fixes)
backup and restoration service,
virus scan & monitoring,
and bug fixes.
Duration: 3 months then rolling contract.
Our extension list is fully licensed, & software patches are applied regularly.
We've been the talent behind the official Joomla Extension Directory in fraud protection, support management, a Joomla Forum moderator and current members of the Joomla Bug Squad - that's why people trust us!
Started as a listing editor in 2012 and went on to be the Joomla Extension Detective, Paul Franklin later worked his way up to become the Joomla Extension Support Manager. Our other director, Mark Smeed, later joined the team. Together, they have supported thousands of Joomla users across the globe. They've upheld Joomla's coding standard, advised developers on extension submission, dealt with user disputes, making our team well-credentialed Joomla support champions!