After our initial consultation with CitySprint, it became apparent that it would need to be built in a way that would be both scalable and extendable to meet their growing needs.
The other concern was the sensitivity of the data. Today more than ever before, online security is a priority. As criminals become more and more innovative in their techniques to steal online data, online applications are required to become more resourceful in their security systems.
The final hurdle was the human usability of the system! How would the team interact with it, what were their expectations and how best to implement a user-friendly system that has clear processes and procedures.